Shipping & Delivery Policy
Last Updated: May 2026
Shipping Overview
At Parth Goyal, I am committed to delivering your orders as quickly as possible. I always strive to use the fastest delivery available for all my shipments.
This website is owned and operated by Parth Goyal – an individual author, tutor, and educator.
About Parth Goyal
I am Parth Goyal, an author, tutor, and YouTuber. My journey includes:
- AIR 223 in NEET
- AIR 5364 in JEE ADVANCED
- Selected in NSEB, KVPY, NTSE
- Co-Founder of Eat Fruits and Heal
- Author of multiple educational books
Delivery Timeframe
Standard Delivery: 7-10 Business Days
Most orders are delivered within 7-10 business days from the date of order confirmation. However, please note that delivery time may vary depending on multiple factors.
Factors Affecting Delivery Time
Delivery time may be affected by the following factors:
- Location: Delivery times may vary based on your geographic location and accessibility of the delivery address
- Weather Conditions: Extreme weather conditions may cause delays in shipping
- Courier Service Delays: Third-party courier partners may experience delays during peak seasons
- Current Affairs: Natural disasters, strikes, or other unforeseen circumstances
- Remote Areas: Delivery to remote or restricted areas may take longer than usual
- Order Volume: High order volumes during promotional periods may affect processing time
Note: In some cases, delivery may take more than 10 business days due to the above factors. I appreciate your patience and understanding.
Shipping Partners
I use multiple shipping partners to ensure reliable delivery, including:
- Shiprocket – Primary courier service
- Indian Registered Post – For standard deliveries
- Speedpost – For urgent/priority deliveries
The shipping partner is selected based on your location and availability.
Order Processing
Processing Time: 1-3 Business Days
Orders are typically processed within 1-3 business days from the date of confirmation. Once your order is shipped, you will receive a confirmation email with tracking details.
Tracking Your Order
After your order is shipped, you will receive:
- Order confirmation email
- Shipping/Tracking details via email
- Regular updates on your order status
You can track your order using the tracking number provided in the shipping confirmation email.
Shipping Charges
Shipping charges may vary based on:
- Delivery location
- Weight of the package
- Shipping method selected
Shipping charges, if any, will be displayed at checkout before you complete your purchase.
Free Shipping
Free shipping may be available on select products and during promotional periods. Please check the product page for current offers.
Delayed Delivery Assistance
If you have not received your product within 25-30 days of placing your order, please contact me immediately at:
- Email: parthgoyalwebsite@gmail.com
My Commitment: If your order has not reached you within 25-30 days, I will issue a new order via Speedpost to ensure faster delivery at no additional cost to you.
Delivery Address
Please ensure your delivery address is:
- Complete and accurate
- Accessible for courier deliveries
- Includes valid contact number
I am not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Delivery Attempts
If the courier is unable to deliver your order due to:
- Recipient not available at the address
- Incorrect or incomplete address
- Refusal to accept delivery
The courier may attempt delivery multiple times before returning the package. Please ensure someone is available to receive the package.
Damaged or Lost Packages
Damaged Products:
If you receive a damaged product, I offer replacement under the following conditions:
- You provide video of unboxing as proof
- You report the issue within 24 hours of delivery
- Contact me at parthgoyalwebsite@gmail.com with your order number and proof
Lost Packages:
If your package is lost in transit, please contact me immediately. I will work with the courier service to locate the package or issue a replacement.
Cancellation and Refund Policy
Important:
- All sales are final
- I do not offer refunds or cancellations
- Please review your order carefully before completing your purchase
For more details, please refer to my Terms and Conditions.
Contact Me
For any shipping or delivery related queries, please contact me:
- Email: parthgoyalwebsite@gmail.com
- Phone: +91 98931 02460
- Address: Parth Goyal Book Store, Behind Bhero Ji Ka Mandir, Madhoganj, Lashkar, Gwalior, MP – 474001, India
I am available Monday to Saturday, 8 AM to 5 PM (Sunday Closed)